Perfee.ai – AI Content, Image, and Voice Generation Services
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Refund Policy

Effective Date: Date: 26 September 2024

At Perfee.ai, we strive to provide the best possible service to our customers. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines our procedures and guidelines regarding refunds for our subscription-based AI services.

1. Refund Eligibility

  • Monthly Subscriptions: Monthly subscription fees are non-refundable. If you choose to cancel your subscription before the next billing cycle, you will retain access to the service until the end of the current billing period.
  • Annual Subscriptions: Annual subscription fees may be eligible for a refund only under certain conditions. If you request a refund within 14 days of your initial purchase and have not used the service significantly, we may process a full refund. After 14 days, annual subscription fees become non-refundable.

2. How to Request a Refund

To request a refund, please contact our customer support team at support@perfee.ai with the following information:

  • Your account email address
  • Order number or transaction ID
  • Reason for the refund request

3. Processing Refunds

  • Refund requests will be processed within 7-10 business days after receiving your request. If approved, the refund will be issued to the original payment method used during the transaction.
  • In some cases, we may require additional information to process your refund request.

4. Limitations on Refunds

  • We reserve the right to refuse refunds for subscriptions that have been abused or exploited in any way.
  • Any promotional or discounted subscriptions may not be eligible for refunds.
  • Refunds are only provided for the subscription fees and do not include any applicable taxes, fees, or charges incurred during the transaction.

5. Changes to Refund Policy

Perfee.ai reserves the right to amend this Refund Policy at any time. Changes will be effective immediately upon posting on our website, and continued use of our services constitutes acceptance of the revised policy.

6. Contact Information

For any questions or concerns regarding this Refund Policy, please contact us at support@perfee.ai.